Gearbest review : Gearbest is a Chinese site created in 2013, it has gained a huge success in recent years.
As on Aliexpress & Wish (See: Aliexpress review and Wish review), any kind of product is available on Gearbest. But the specialty of Gearbest are electronic products and in particular Chinese smartphones. Its success is largely due to the fact that many smartphones offered by Gearbest are sometimes impossible to find worldwide. Think about changing the top right currency that will surely be in US dollars as well as your location.
The site is available in English, we invite you to consult it : gearbest.com
Gearbest review on payments
Gearbest offers two payment methods.
You can pay on Gearbest either by Paypal, which is one of the simplest and secure methods to pay online. Direct payment by credit card, payment by Master Card, Visa, American Express, Discover and bank transfers are accepted.
Western Union is also accepted. But we do not recommend this method of payment.
Your banking information and payments are completely secure on Gearbest as well as on any e-commerce site.
Gearbest After-Sales Service
If your item arrives broken or malfunctioning, you have 3 days to contact Gearbest After-Sales Service at this address: contact gearbest. You have to provide them with pictures that show the problem the best possible and they will give you the agreement and the procedure to follow for the return. You must first pay a return fee, which will be refunded later up to a maximum amount of $50.
The majority of products also have a 45-day money back guarantee in case the product has a technical failure. After return, you can be refunded or have an exchange, however the return costs will not be refunded for this guarantee.
To learn more about warranties and returns, visit this page.: warranty and return.
Apart from a few products, the majority of items also have a one-year repair warranty from the date of purchase. You must first contact the customer service department to confirm the repair before returning the product to Gearbest, the return shipping costs will be at your expense and the cost of shipping the repaired product will be at the expense of Gearbest.
Warning ! If you have damaged, used or misused your product, the warranties set forth above will obviously be voided.
Gearbest Review on Customs
What you need to know is that under the flow of product coming from China there is very little chance that customs will control your product, knowing that what the customs officers are looking for is above all the large quantities destined for resale and counterfeit products.
Customs charges related to VAT, 20% worldwide, are in very few cases, applied to purchases on GearBest. For orders under 150 €, no risk, you will not have customs fees. As for purchases over 150 €, including smartphones. If your product is controlled by Customs, you may have to pay 20% of the purchase price. This amount corresponds to the VAT, paid to the postman or post office in order to recover your package.
By purchasing a product on Gearbest, it is very unlikely that you will have to pay the VAT on receipt of your package even if your item costs more than 150 €. But be careful anyway, it’s a possible scenario.
Delivery costs & Delivery time on GearBest
GearBest delivers virtually everywhere in the world. Some very rare products can be delivered from the warehouse located in Europe and the packages, in this case, will take between 3 and 7 days to arrive.
But the vast majority of products are delivered from China or Hong Kong. We will describe the 4 different delivery methods available via GearBest from these two countries.
- Unregistred Air Mail
The delivery arrives between 10 and 30 working days and is completely free.
- Registred Air Mail
The delivery arrives between 10 and 30 working days. The price varies according to the weight of the package, the origin (China or Hong Kong) and the destination. You will have an accurate estimate of the delivery price while ordering, by specifying the destination and choosing the origin of your shipment.
- Priority Line
The delivery will take between 7 and 15 days to arrive at your destination. The price also varies according to the weight of the package, the origin and the destination. You will have an accurate estimate of the delivery price while ordering, by specifying the destination and choosing the origin of your shipment.
- Expedited Shipping
The delivery arrives between 7 and 15 days from the days of payment. The price varies according to the weight of the package, the origin (China or Hong Kong) and the destination. You will have an accurate estimate of the price of delivery while ordering, by filling in the destination and choosing the origin of your shipment.
It is also possible to add insurance on your shipment whose price will also vary according to the product for a few extra dollars.
GEARBEST REVIEW CONCLUSION
To conclude our opinion on Gearbest, this site does not have much to envy Aliexpress for. To conclude our opinion on Gearbest, this site does not have much to envy to Aliexpress. Its concept is more focused on technological products, and therefore it has fewer different products than aliexpress. This site is totally reliable, you can order safely on this e-commerce site via this link: gearbest.com
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